Privacy Policy

1. Introduction

Siam Nexus ("we", "us", "our") is committed to protecting the personal data of visitors to our website and clients who engage our consulting services. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and what rights you have regarding your data.

This policy applies to all interactions with our website at https://siamnexusas.top and to personal data collected during consulting engagements. By using our website or engaging our services, you acknowledge that you have read and understood this policy.

For questions about this policy or your personal data, please contact us at [email protected].

2. Data We Collect

We may collect the following categories of personal data:

Information you provide directly: Name, email address, phone number, company name, and any details included in messages submitted through our contact form or during direct communication.

Information collected automatically: IP address, browser type, device information, pages visited, time spent on pages, and referring website. This data is gathered through cookies and analytics tools.

Engagement-related data: For clients who engage our consulting services, we may collect business information relevant to the scope of the project, as outlined in project-specific agreements.

3. How We Use Your Data

We use the data we collect for the following purposes: responding to enquiries submitted through our website, delivering and managing consulting engagements, improving our website and user experience through analytics, sending communications related to our services (only with your consent), complying with legal and regulatory obligations under Thai law, and maintaining the security of our website and systems.

We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

4. Legal Basis for Processing

We process personal data on the following legal grounds: your consent (where provided, such as for marketing communications), performance of a contract (when delivering consulting services), legitimate interests (such as improving our website and understanding visitor behaviour), and compliance with legal obligations under the Thailand Personal Data Protection Act (PDPA) and other applicable legislation.

5. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy. Contact form submissions are retained for up to 12 months. Client engagement data is retained for the duration of the engagement plus 24 months, unless a longer period is required by law. Website analytics data is retained in aggregated, anonymised form and is not linked to individual users after 26 months.

6. Data Protection Measures

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls limiting data access to authorised personnel, regular reviews of security practices, and secure storage on servers located in reputable data centres.

7. Cookies

Our website uses cookies to improve functionality and understand how visitors use our site. We use essential cookies (required for the website to function properly), analytics cookies (to understand visitor behaviour and improve our site), and preference cookies (to remember your settings).

You can manage your cookie preferences through our Cookie Policy page or through your browser settings.

8. Third-Party Services

We may use third-party services that collect or process data on our behalf, including website analytics providers, email service providers for business communications, and cloud hosting services. These providers are selected for their adherence to appropriate data protection standards and are contractually obligated to handle your data securely.

9. Your Rights

Under the Thailand Personal Data Protection Act (PDPA), you have the right to: access the personal data we hold about you, request correction of inaccurate data, request deletion of your data (subject to legal retention requirements), withdraw consent where processing is based on consent, object to processing based on legitimate interests, request data portability in a commonly used format, and lodge a complaint with the Office of the Personal Data Protection Committee (PDPC) if you believe your rights have been violated.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Children's Privacy

Our services are directed to businesses and professionals. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that we have collected data from a minor, we will take steps to delete that information promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be communicated through a notice on our website. The "Last Updated" date at the top of this page indicates when the most recent revision was made.

13. Contact Information

Data Controller: Siam Nexus

Address: 88 Sathorn Nua Road, Silom, Bang Rak, Bangkok 10500, Thailand

Privacy Email: [email protected]

Supervisory Authority: Office of the Personal Data Protection Committee (PDPC), Thailand